Welcome to ShanghaiSilks! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products.
By accessing this website and/or purchasing products from us, we assume you accept these terms and conditions. Do not continue to use ShanghaiSilks if you do not agree to all of the terms and conditions stated on this page.
1. Definitions
- “We”, “us”, and “our” refer to ShanghaiSilks.
- “You”, “your”, and “customer” refer to the user of this website and purchaser of our products.
2. Products
- We sell bags and related accessories through our e-commerce platform.
- The images of the products on our website are for illustrative purposes only. The actual products may vary slightly. We guarantee them to be 1:1 identical to the original items.
3. Orders and Payments
- By placing an order with us, you are offering to purchase a product.
- All orders are subject to availability and confirmation of the order price.
- We reserve the right to refuse any order placed with us.
- Payment is required upon placing your order. We accept payment through various secure payment gateways.
- Prices listed on our website are in USD and are subject to change without notice.
4. Shipping and Delivery
- We aim to dispatch orders within 1-5 business days after receiving payment.
- Shipping costs and estimated delivery times will be provided upon checkout.
- Delivery times may vary depending on your location and shipping method.
5. Returns and Refunds
- We accept returns within 7-14 days of delivery, provided that the product is in its original condition and packaging.
- Refunds will be processed within 1-3 days of receiving the returned product.
- Customers are responsible for return shipping costs unless the product is faulty or damaged upon arrival.
6. Privacy Policy
- We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and disclose your personal information.
7. Intellectual Property
- All content on this website, including but not limited to logos, text, images, and graphics, is the property of ShanghaiSilks and is protected by copyright laws.
8. Limitation of Liability
- In no event shall ShanghaiSilks, its directors, employees, or affiliates be liable for any indirect, consequential, or incidental damages arising out of the use of or inability to use our products or website.
9. Changes to Terms and Conditions
- We reserve the right to update, change, or replace any part of these terms and conditions at any time without prior notice.
By using our website and purchasing our products, you agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at support@shanghaisilks.com
Thank you for shopping with us!
– ShanghaiSilks